Conflict Management Among Health Workers in Samar
Keywords:
Conflict Management, Health Workers, SamarAbstract
This study aims to determine the conflict management of Health Workers in Samar. The present study utilized the descriptive type research with correlation analysis in order to assess the existing conflict management observed by the Health Workers in Samar. These were Atmosphere, in which they can promote partnership and problem-solving when they have only plenty of time and are free from distraction. Clarify Perfections, in which they clarify what conflict is really about to eliminate ghost issues that arise from misperceptions. Then face the problem. Next is Note Needs not Wants, in which most of the respondents respond to identify what is essential to them and their co-worker and their relationship. And last that they respond usually is Produce Positive Partnership Power, in which they realize that they need each other's positive power to act effectively. The Health Workers conflict resolution strategies were low. Most of them respond half the time, this reflects that Health Workers in Samar are not effective in dealing with the conflict in their workplaces that could affect the healthcare workplace and affect the quality of patient care. The result was in line with the study of Patton, that dysfunctional conflict has the potential to negatively affect the healthcare Workplace on a variety of levels, including impacting the quality of patient care, employee job satisfaction, and employee well-being. For the recommendation, relevant training/seminars to be conducted among health workers to improve their conflict resolution strategies in their workplaces.
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